The success of a hospitality centered organization relies on the seamless operation of front and back of the house functions combined the psychology of creating an environment where guests “Feel” special. With various departments integrating such as sales, reservation and Front office, housekeeping and Engineering and others, the potential for conflict is substantial. The conflict cycle also extends to include guests, tour operators and vendors as well, so how can we understand and support each function in a hospitality environment to nurture a common success?

The Hospitality Team Colors program is specifically designed by DC certified Hospitality professionals who know your issues and how to solve them. Contact us now for a free quote.

When plugged into a Hospitality centered structure, the colored brain communication model provides the solution to these conflicts with the “Hospitality Team Colors” Program. It helps employees have a deeper understanding of themselves and their colleagues with insights into how and why they do their job the way they do, and how to cultivate synergy back of the house and front of the house functions. It enables staff to identify guest expectations and communicate according to their expectation. It will support managers to deal with staff, guests and unpredictable situations. When managers are aware of how the Brain Color affects the people around them, they gain more control of the working environment through managing themselves, their employees and the organizational culture, it will reduce conflicts, staff turnover and tension in workplace. When the Executive team is part of a Colored Brain Hospitality Team Colors Program, it will facilitate smoother leadership of the organization to achieve and exceed their budgets with higher guest satisfaction.